Last updated: 02 July, 2025
At Samer Gul, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or interact with our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you place an order.
- Account Information: If you create an account, we collect your login credentials and preferences.
- Order Information: Details of the products you purchase.
- Technical Information: Your IP address, browser type, device type, and browsing behavior on our website.
2. How We Use Your Information
We use your personal information to:
- Process and fulfill your orders.
- Verify and confirm orders placed through Cash on Delivery (COD).
- Communicate with you regarding your purchases, promotions, or inquiries.
- Improve our website, customer service, and shopping experience.
3. Sharing of Information
We respect your privacy and do not sell or trade your personal information. However, we may share your information in the following cases:
- With trusted third-party service providers (such as courier companies and payment processors) to complete your order.
- If required by law, regulation, or legal process.
- To protect the rights, property, or safety of Samer Gul, our customers, or others.
4. Data Security
We take reasonable precautions to protect your personal information. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
5. Cookies & Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies help us:
- Remember your preferences.
- Understand how you interact with our website.
- Improve website performance and personalization.
You can choose to disable cookies in your browser settings, but some features of our website may not function properly.
6. Your Rights
As a customer, you have the right to:
- Access and update your personal information.
- Request deletion of your data (subject to legal or contractual obligations).
- Opt-out of receiving promotional emails at any time by clicking the unsubscribe link in our emails.
7. Children’s Privacy
Our services are not directed towards individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us their information, please contact us so we can remove it.
If you have any questions about this Privacy Policy or how your data is handled, please contact us: